Frequently Asked Questions
Below you'll find a list of common questions that we are asked. If you have additional questions which are not listed below, please feel free to
contact us.
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Q
Is there a security deposit?
A
No, there is no security deposit due.
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Q
How much do I have to pay up front?
A
You will be required to pay one months rent up front.
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Q
Do we need to supply our own locks?
A
You may supply your own locks or you can purchase one from 9th Street Storage for $20.
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Q
Can I get into my storage unit anytime I want?
A
Yes, our facility has a 24 hour security gate which allows you to access your storage unit at any time. You will receive a personalized entry code once you become a 9th Street Storage customer.
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Q
What happens if we are late on a payment?
A
You will be given one week to pay your fees and if they remain past due a second lock will be placed on your unit. Once payment is received, the second lock will be removed and you'll regain access to your unit.
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Q
Do we need to sign a contract for a set period of time?
A
No, you may simply rent your storage unit on a month-to-month basis without penalty.
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Q
Do you need a copy of our key to the lock on our storage unit?
A
Yes, you will be required to supply 9th Street Storage with a duplicate key to your storage unit.
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Q
What do we do if we forget our code to the security gate?
A
If you forget your code you can contact us and we'll tell you or supply you with a new one.